AZIZ, G.; HASUGIAN, L. P. Operational Customer Relationship Management Pada Sari Good Bakery. PETIR, [S. l.], v. 12, n. 2, p. 212–221, 2019. DOI: 10.33322/petir.v12i2.529. Disponível em: http://jurnal.itpln.ac.id/petir/article/view/529. Acesso em: 20 apr. 2025.